Terms & Conditions of Sale
1. General Information
These Terms and Conditions govern the purchase of products offered through the official online store of North Tokyo.
The store owner’s details are as follows:
- Owner: North Tokyo
- Email: hello@northtokyo.com
By placing an order, you acknowledge that you have read, understood, and agreed to these Terms and Conditions of Sale.
2. Products
The products offered in this store are official North Tokyo merchandise, including, but not limited to, plush toys, apparel, accessories, and collectible items.
Product images are provided for illustrative purposes only. While we make every effort to accurately represent our products, slight variations in color, finish, or appearance may occur due to screen settings or the manufacturing process.
3. Product Availability
All orders are subject to product availability.
If a product becomes unavailable after an order has been placed, the customer will be notified as soon as possible and will receive a full refund of any amount paid.
4. Pricing
All prices displayed in the store are shown in the applicable currency and include all applicable taxes unless otherwise stated.
Shipping costs are calculated automatically during the checkout process and displayed before the order is completed.
North Tokyo reserves the right to modify prices at any time. Any changes will not affect orders that have already been confirmed.
5. Payment Methods
We accept the payment methods displayed during the checkout process.
Payments are processed through secure payment providers. North Tokyo does not store customers’ payment card or banking information.
6. Order Confirmation
Once payment has been successfully completed, the customer will receive an email confirming receipt of the order.
Acceptance of the order is subject to product availability and successful payment verification.
7. Shipping
Orders will be shipped in accordance with the Shipping Policy available on this website.
8. Right of Withdrawal
Consumers may exercise their right of withdrawal in accordance with our Returns and Refund Policy and the applicable consumer protection laws.
9. Warranty
All products sold by North Tokyo are covered by the warranties required under applicable law.
If you receive a defective or incorrect product, please contact us as soon as possible so that we can arrange a replacement or a refund, as appropriate.
10. Intellectual Property
All content available in this store, including but not limited to designs, illustrations, logos, trademarks, photographs, and graphic elements, is the property of North Tokyo or its respective owners and is protected by applicable intellectual property laws.
Any reproduction, distribution, or use of such content without prior written authorization is strictly prohibited.
11. Privacy
The processing of personal data is carried out in accordance with the Privacy Policy available on this website.
12. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of Spain.
Any dispute arising from these Terms and Conditions shall be subject to the jurisdiction of the competent courts in accordance with the applicable legislation.
